Contact Us

Welcome to Luvina Sky.

We're here to make your shopping experience as smooth and enjoyable as possible. Whether you have a question before placing an order or need assistance after your purchase, our Customer Care team is always ready to help.


💌 Get in Touch

Have a question? We'd love to hear from you.

📧 Customer Support
hello@luvinasky.com

🕒 Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)

Our team strives to respond to all inquiries within 24–48 business hours. Response times may be slightly longer during weekends, holidays, or peak shopping seasons.


✨ We're Here to Help

Our Customer Care team can assist you with:

  • Order status & tracking
  • Shipping information
  • Returns & refunds
  • Product details & sizing
  • Payment inquiries
  • General questions

For faster assistance, please include your order number and the email address used to place your order when contacting us.


📍 Contact Information

Email:
hello@luvinasky.com

Business Address (Not a Return Address):
1229 Arbor Ave
Dayton, OH 45420
United States

Important Notice:
This address is provided for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you wish to return an item, please contact our Customer Care team first to receive return authorization and detailed return instructions.


♡ Thank You

Thank you for choosing Luvina Sky. We appreciate your trust and look forward to providing you with beautiful styles, dependable service, and a shopping experience you'll love every time.